AbleComm: Music & Messages on hold

Putting people "on hold" is an unfortunate but unavoidable part of communications, because it's impossible for a company to provide immediate answers for all callers' questions.

If your callers hear nothing nothing while on hold, they may think they've been disconnected, and hang up.

If you use a radio as a sound source, your callers may be annoyed by static, irrelevant traffic reports, and commercials -- even commercials for your competitors. You can be billed for using copyrighted music by ASCAP and BMI, agencies that represent the people who own the copyrights.

If you connect a tape player or CD player, you eliminate the commercials and traffic reports, but most store-bought music can still attract unwanted attention -- and bills -- from ASCAP and BMI.

AbleComm has several good alternatives, including "royalty-free" CDs, with various types of music and periodic reminders to your callers that they have not been forgotten, a digital recorder/player that can play both music and messages, high quality customized recordings that promote your company's products and services, plus adapters to provide music and messages with even the simplest phones.

SOUND SOURCES

Royalty-free CDs, with a variety of music and periodic "we'll be back soon" messages. CLICK

Continuous-play CD player. CLICK

Digital music & message players. CLICK

Custom message production.

CONNECTIONS

A modern phone system using a central control unit ("KSU") usually has a convenient music-on-hold jack where you can easily plug in a cable from your source of music and messages.

For one or more phones with up to four lines, no central control unit. CLICK

What kind of music?

Why use messages?

CLICK
for
more
info

Royalty-Free Music & Message CDs With AbleComm's music-on-hold CDs and a continuous-play compact disc player, you can easily add music-on-hold to almost any phone or phone system. This is much more professional than just connecting a radio. Your callers hear a periodic reminder that they have not been forgotten, with no annoying commercials. The music is royalty-free, so you won't have to pay a licensing fee. Each commercial-free, royalty-free CD is designed specifically to create a positive on-hold experience and add professionalism and credibility to any business. Each CD has over one hour of music, with a variety of messages (at one-minute intervals) to reassure your customers that you'll be back soon.
FIVE choices. Order two or three so you can change your tune.
Jazz - light, upbeat contemporary jazz selections Classical - sophisticated, light orchestral selections Acoustic Elegance - soft piano and guitar selections Contemporary - upbeat, light instrumental music Holiday Season - non-religious Christmas/New Years	$29 each, with FREE shipping in the US. $5 discount for second and successive discs ordered at one time. Call 1 888 ABLE 999 or ORDER ONLINE.

Panasonic continuous-play CD player
High-quality compact-size CD player is heat-resistant and has Anti-Shock Memory to keep playing even when bumped. Works on batteries or AC. Style may vary from illustration. AC adapter included. Order "CD PLAYER," at $89, with FREE SHIPPING in the US. Call 1 888 ABLE 999 or ORDER ONLINE.

It usually requires a "patch cord" to connect to your phone system,
available at AbleComm for $10.
Shipping is free when ordered with the CD player.

OHP 4000 Digital player-recorder
AbleComm's affordable, continuous-play digital music-on-hold player-recorder provides eight minutes or more of recording capacity. It provides sound quality equal to a CD when played through a phone system. There are no moving parts to break or wear out, and non-volatile memory retains recorded content, even after a power failure. It comes with an audio cable to connect quickly and easily to any phone or system with a music input, or use one of our adapters (lower down) if you don't have an input.

The OHP 4000 comes prerecorded with royalty-free music and messages, so it's ready to use, right out of the box.

It also includes Message Studio software which allows you to create custom on-hold audio from the desktop of any Windows based PC. This software gives the OHP 4000 the ultimate in flexibility by allowing you to create and change new on-hold audio at a moments notice...you can even record your own messages with a PC microphone.

You also get a certificate to save $50 on custom on-hold messages for YOUR business, recorded by professionals.

PC monitor shown is NOT included.

Order "OHP 4000," at $174, with FREE shipping in the US. Call 1 888 ABLE 999 or ORDER ONLINE.

OHP 5000 Digital Player with CD Autoloader
Easiest to use, simplest to understand,
most versatile, most complete.
Digital player -- Just drop in a single-track CD and close the lid -- the OHP 5000 spins up the disc and records it into digital flash memory, and playback begins immediately. If you want to record individual tracks from a multitrack disk, you can do that, too. Up to 32-minute playing time -- The OHP 5000 comes with 8-minute recording capacity. Want more time? Simply lift a door and add memory to upgrade to 16, 24 or 32 minutes. Easy Installation -- If you have a phone system with a music input jack, it takes just a few seconds to connect a cord from the OHP 5000 to your system.

With the OHP 5000, ANY business can have on-hold audio -- If your phone system doesn't have a music input jack, you're not out of luck.

The OHP 5000 can use an optional adapter module (expected to be available in J

une) that allows millions of businesses, without PBX or key systems with music input jacks, to have music and promotional messages on hold.

The module works with virtually all phones that have hold buttons, including single-line phones and "KSU-less" phone systems, and is activated by pressing the hold button on any phone. The module supports up to four incoming lines and provides on-hold audio on up to 50 phone extensions. Simple phone cord(s) connect the module to your phone line(s).

FREE Custom message production -- Your OHP 5000 comes with a certificate for a free, studio-produced, multi-message, custom on-hold production read by professional voice talent and mixed with your choice of music background. The final production is put on a CD and sent to you. All you have to do is drop it into the player and walk away. Getting a high-quality on-hold audio production has never been easier or more affordable. OR make your own recording -- Use the included CustomWorks 3.0 CD-ROM (PC/Mac software) and HoldTracks Audio CD with 8 music formats to mix music and messages.

OHP 5000 System Includes:

OHP 5000 Digital On-Hold Audio Player w/ 8-minute Capacity (upgradeable to 16, 24 or 32 minutes)
CustomWorks 3.0 CD-ROM PC/MAC and HoldTracks Audio CD with 8 music formats
Certificate for Professional Voice Production

Order "OHP 5000" at $296 with FREE shipping in the US. Call 1 888 ABLE 999 or ORDER ONLINE.

8-Minute Memory Expansion Module
You can add additional recording time to your OHP 5000 digital player by simply plugging in memory modules. Each module adds 8 minutes, so you can expand to 16, 24 or 32 minutes total recording time. $56. Order "OHP MEM8." You'll get FREE shipping in the US when ordered with an OHP 5000. Minimum $7 shipping charge when ordered alone. Call 1 888 ABLE 999 or ORDER ONLINE.

TWO-LINE & FOUR LINE ON-HOLD ADAPTERS,
uses HOLD or FLASH buttons
Innovative adapters connect a source of music or messages on hold to almost any phone or phone system that has a hold button, but no music input jack. You can put a call on hold by tapping a HOLD or FLASH button, and take a call off hold by just picking up a handset or turning on a speakerphone. Works with up to 50 phones. Easy to install. Superior sound quality. Accepts virtually any audio source such as: digital player, radio, CD player, PC sound card. Compatible with features such as caller ID, call waiting, 3-way calling, Centrex, answering machines, etc. Provides both RCA and 3.5 mm audio input jacks. Provides audio test and call hold reminder functions, customized configuration settings.

TWO MODELS.
Audio Image 2L ($198) handles phones and systems with up to two lines.
Audio Image 4L ($288) handles phones and systems with up to four lines.
One Audio Image adapter handles all the phones on each line. FREE shipping in the US. Call 1 888 ABLE 999.

Flashpoint Studios is a digital audio production company that specializes in custom on-hold messages. We distribute our productions on compact discs to ensure the highest quality possible, and offer complete packages that include everything you need for messages on hold. Our CDs are completely custom and can incorporate male or female professional voice talent as well as a wide variety of music from our licensed library, and sound effects. We do not take a "cookie-cutter" approach -- our scripts are custom tailored to your company's goals and preferences.

The Flashpoint Solutions website has dozens of Real Audio samples of our musical styles and professional voice talents, who have worked for such companies as Microsoft and Marriott Hotels. We can also demo material by phone at (toll free) 877-FLASHPT, or 619-220-0065. Flashpoint Solutions ships worldwide and offers free evaluations and estimates.

We won't be happy until you're thrilled with your production, and we can demo it by phone before shipping to ensure your complete satisfaction. Flashpoint Studios offers discounted updates at any time as well as discounts for companies with multiple locations. References are available. CLICK to visit our site, or call 1 877-FLASHPT toll-free today!

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